Hello! I'm Elaine, a Product Designer & an E-commerce UX, Specialist.

 

I've been helping people to enjoy their online shopping experience since 2019 when I pivoted into UX design as a visual designer.

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I led end-to-end design from concept development to implementation of valuable features (incl. solving complex problems and leveraging the shopping navigation system), achieving the target of improving the average session of duration by 6.5% within 10 months. Also, I've addressed the pain points of the checkout procedure, which resulted in a 14.6% increase in the overall conversion rate and a 3% reduction in the bounce rate.